IBM - Mobile Technology Software Engineer in Nairobi

Job ID RES-0552404 Job type Full-time Regular
Work country Kenya Position type Professional
Work city Nairobi Posted 30-Jan-2013
Travel No travel Job area Research
Business group IBM Research Job category Research
Business unit Res Staff Job role Software Engineering Researcher
Job role skillset Smarter Planet Initiatives
Commissionable/Sales-Incentive jobs only No

Job description
Job Description: Mobile Technology Software Engineer
The IBM Research – Africa lab in Nairobi is accepting applications for full-time Software Engineer positions with a specialization around mobile technologies.
We are seeking to fill several positions for software engineers with a background in mobile apps, backend enablement through API’s, web services, and networking. Africa has experienced a significant growth in the adoption of mobile to a point that there are more mobile phone subscriptions in Africa than adults. Mobile technologies are a key enabler for business transformation on the continent that is affecting people’s lives in as diverse areas such as agri-finance, public heath and mobile money & finance.
The successful candidate will have demonstrated ability to drive software engineering projects leveraging leading edge technologies and execute innovative development projects. As a Software Engineer in Research you will be expected to develop state-of-the-art mobile apps on both functional and smart phones. You will be expected to define and develop innovative technical solutions, and work with business & development teams to ensure these solutions have a significant impact.
We offer the opportunity to make a difference to the African continent and work in a unique, energetic and thriving entrepreneurial environment.
Africa is the 12th lab global IBM lab. Announced in August 2012, the lab is dedicated to the African continent, headquartered in Kenya, Nairobi. Kenya is also the East African operation of the lab. Our mission is to develop commercially viable innovations that capture value and impact people’s lives. We collaborate with universities, local and global, government, industrial business partners and our global IBM Research eco-system. Our main strategic focus areas are around challenges related to the rate of urbanization, next generation public services, human capability development and financial inclusion through mobile technologies. We are aiming to hire a world-class scientific talent with expertise in mobile technologies, statistical analysis, data mining, human-computer interaction and other domains. We offer a unique entrepreneurial, applied research environment with access to a large number of world-class collaborators from IBM Research as well as top universities around the world.
Required
* Master''s Degree
* At least 3 years experience in being a Software Engineer in Research
* At least 3 years experience in defining and developing innovative technical solutions
* English: Fluent
Preferred
* Doctorate Degree in Engineering
* At least 5 years experience in being a Software Engineer in Research
* At least 5 years experience in defining and developing innovative technical solutions
Additional information
Masters in Computer Science, Applied Mathematics, Engineering, Physics or related fields and at least 3-5 years of experience, either in an entrepreneurial environment or industry
. Demonstrated track record either through publications, patents, highly rated blogs or publically available technology contributions


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Safaricom - WiMAX Planning and Optimization Engineer

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
WIMAX PLANNING AND OPTIMIZATION ENGINEER – REF: TECHOLOGY-WPAOE-FEB-2013
Reporting to the Senior Manager-RAN Optimization (Rift, Western & Nyanza), the role hold will manage, coordinate and execute 3G network projects, 3G Network Capacity Provision , 3G Site database update and parameter standardization, Nominal Cell Planning and documentation, 3G KPI’s monitoring and 3G Radio network optimization.
Key Responsibilities

• Wimax Network Optimization: Analyze and optimize Wimax systems in 3.5GHz using specific RF Optimization tools. Execute RF designs for specific markets including capacity and frequency planning and propose optimization techniques through field work and statistical analysis;
• Carryout Analysis & Mapping; Interference analysis; Engineering Design; Coverage mapping; Link budget calculations; Profiles calculation for LOS;
• Wimax Site database update and parameter standardization: Ensure all physical changes are updated on ATOLL database. Perform routine audit on sites. Maintain standards/Wimax parameter rules on all radio database parameters;
• Perform Microwave Links RF calculations and design;
• Carryout optimization of various access technologies for delivery of high capacity bandwidth e.g. WiFi, Fiber, LMDS;
• Manage customer complaints: Prioritize customer complaints and provide a solution/ recommendation within the agreed time frame. Identify and forestall potential complaint areas;
• Identify potential bottlenecks in the Wimax end to end network and escalate to Core PS related concerns.

Minimum Requirements

• Bachelor’s Degree in Electrical and Electronic Engineering or communications Engineering;
• A minimum of 1 year of RF network design experience with leading roles as a network planner;
• Wimax Forum Certification ,IP knowledge and Cisco certification will be an added advantage;
• Computer Proficiency (vast experience in data processing applications);
• Specific experience in using commercial RF network planning tools for Wireless Broadband;
• Working knowledge of IEEE 802.X standards;
• Basic understanding of RF propagation models and their application for Wireless Broadband.;
• Knowledge with RF measurement equipment (spectrum analyzer, power meter, etc.);
• Prior RF/microwave experience with a wireless service provider;
• Sound analytic ability and attention to detail;
• Good communication and interpersonal skills;
• Excellent trouble shooting and problem solving skills.

NOTE: This position is located in the Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Friday 15th February, 2013.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke

Help Desk Support - Internet Engineer

General Purpose


 Sector: Internet Services
 Company: C Hear (K) Ltd
 Location: Westlands, Nairobi
 Salary: 20-25K Negotiable Depending on Age and Experience
 Start: Immediately
 Duration: Permanent
 Type: Full Time

 C Hear (K) Ltd is a fast-growing and successful internet company which specialises in B2B Services and is looking for an enthusiastic Internet Engineer to join our dynamic technical team and assist in providing help desk support and internet installation services to our clients. We provide excellent induction and on-going training, plus structured career progression and full Head Office support. The environment is fast-paced, fun and challenging, social and we want to hear from people seeking a career rather than just a job.
 The role:
 - To provide first & second line technical support
 - To install and configure wimax and fibre internet solutions
 - To account and manage existing relationships with clients

 Skills and experience:
 • Knowledge in Microsoft Windows Operating System & Application Software
 • Technical aptitude with strong PC literacy skills
 • Strong problem solving skills and decision making ability
 • Effective listening skills
 • Ability to learn and apply technical information in a fast-paced, demanding work environment
 • Ability to follow policies and procedures; attention to detail
 • Flexibility to accommodate Help Desk's hours of operation, open seven days-a-week, including holidays
 • Strong enthusiasm and desire to learn
 • Work well in a team environment
 • Strong written and verbal communication skills
 • Self-motivation and organization
 • Minimum two year experience in a Call Center/Helpdesk position

 Candidate must possess the following:
 1. Must have the following qualifications - MCSE or MCP
 3. Have good understanding of data networking.
 4. Good understanding of content switching and support will be an added advantage.
 5. Thorough understanding of VLan, Wimax, and MPLS technologies.

 How to apply: Send application by email to -
 Company: C Hear (Kenya) Ltd
 FAO: Paresh Tanna
 Email: xx@xxxxx.xx.xx


Date:    14 February 2013
City/Town:    Nairobi
Location:    Nairobi Area
Wage/Salary:    20 to 25K depending on Age & Experience
Start:    Immediate
Duration:    Permanent
Type:     Full Time
How to apply:    email
Company:    C Hear (Kenya) Ltd
Contact:    Paresh Tanna
Phone:   
Fax:   
Email:         hr@chear.co.ke

NokiaSiemens Team Lead - RAN Optimization

 Job ID #: 44874      Experience Required:  5 - 7 Years
Country:  Kenya      Education Required:  Bachelors Degree or equivalent
City:  Nairobi              Relocation Provided:
Job Field Area: Telecommunications      Date Posted:  Feb 16, 2013
Employment Type:  Full - Time Regular / Permanent      Location Flexibility:  None
Travel Percentage: 0


General Purpose

 Proactively plans and performs advancednetwork optimization activities requiring knowledge in 2G and 3G areas or on a system level to service the customer. Prioritizes work based on customer impact, and brings expertise to customer site on need basis.

Main Responsibility Area

 Manages and monitors day-to-day operations of the radio optimization network to ensure that network performances are meeting the KPI’s. Directs the work efforts of Optimization Engineers. Optimize the Radio network for the network to ensure optimal performance of the Radio access network.  Deals with customer complaints and ensures resolution. Ensure network infrastructure is capable of handling projected customer needs.

Position Description

 - Uses resources at his disposal to ensure RAN KPI's are within targets as defined in the contract
- Develops new techniques or processes for RAN optimization
- Guides and mentors Junior Engineers in various aspects of RAN optimization
- Maintains internal and external SLA's or OLA's and ensures targets are delivered
- Supports in preparation and review of weekly/monthly KPI's as defined in the contract
- Ensures good understanding of MS contract and participates actively in compliance

Position Requirements

 - Excellent MS office skills including development of macros
- Able to handle, prioritize, multiple projects simultaneously
 Able to operate in a performance driven organisation
- Excellent Knowledge of English


Apply now

POWER UTILITY ENGINEER REF: TECHNICAL_SDMPE_AUGUST 2011

Reporting to the Senior Manager-Regional Network Rollout-Western; the holder of the position will be responsible for power connection and dimensioning for BTS sites within Safaricom and KPLC specifications and Safaricom CAPEX Budget.

Key Responsibilities

• Oversee commercial power contractors during installation and commissioning of KPLC power lines;
• Verification of site power connection costs to ensure conformity to contract and actual scope;
• Coordinate power dimensioning for existing BTS sites required in optimization and upgrade projects;
• Ensure timely application for commercial power and approval by KPLC;
• Acceptance of all completed power works to ensure they satisfy all Safaricom requirements, KPLC’s Technical specifications, and are done in accordance with KPLC code of practice;
• Database management and administration.

Minimum requirements

• A Bachelor of Science Degree in Electrical Engineer with a bias in Power Systems;
• A minimum 2 years relevant experience in Electrical Power Installations, Switchgear, and Control systems part of which should be in power utility company;
• Electrical experience in a Telecommunications environment is an added advantage;
• Ability to work with minimal supervision;
• Project management skills;
• Excellent interpersonal and report writing skills.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Thursday the 8^th September 2011.

Note:

This position is located in the Western Region of Kenya- Kisumu (Kiboswa area).

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via email to: hr@safaricom.co.ke

SDM PLANNING ENGINEER REF:TECHNICAL_SDMPE_AUGUST 2011

Reporting to the Principal Engineer SDM (Subscriber Data Management) Planning; the holder of the position will be responsible for evaluation of new and existing hardware, planning & design for new solutions, implementation and integration of new hardware/software, optimization of existing systems and internal process improvement.

Key Responsibilities

• Create key performance indicators for new products/services;
• Play a lead role in marketing proposals, product & services vendor evaluation process; weighted evaluation for new hardware, features and services;
• Design network for SDM for the new elements that are added and analyze it as required;
• Minimize network and service impact for any change;
• Create and update handover system configuration documentation after software/hardware upgrade;
• Configure data for new systems with vendor engineer and create/adopt necessary work instruction for existing systems;
• Perform S.W.O.T Analysis of projects and play a lead role in transference of SDM skills and knowledge technicians;
• Analyze the effect of a new/improvement change before & after project implementation;
• Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business.

Minimum requirements

• Degree/Diploma in either Telecommunications, Electronic Engineering or IT (Computing) – Operating systems, databases, LAN design and configuration, TCP/IP;
• 3 years working as an engineer in a telecommunications environment (vendor or operator);
• Experience of GSM HLR will be an added advantage;
• Experience of NSN NT-HLR and/or Service @once Activation Manager (SAAM) Solutions will be an added advantage.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday the 22nd August 2011.

ROAMING SERVICE ENGINEER

Reporting to the Senior Manager VAS Support, the holder of the position will be responsible for the Roaming services offered to safaricom subscribes. The main duty is roaming services technical support.

Key Responsibilities

• Service quality management. Ensure roaming service continuously perform within or exceed KPI, ensure ability of the network to support specific forms of traffic and to support end user experience SLAs.
• Weekly reporting of Roaming Services Performance, Projects and other Roaming related activities.
• Participate in the implementation of new projects and/ or service enhancement as per project timelines.
• Resolve faults on roaming services
• Fault Management: Timely escalation of faults and subsequent follow up with concerned parties (including Partners, Contractors, Other Internal Sections etc.) up to a timely resolution.
• ctive participation in the section to enable the team meet sectional, departmental and divisional goals and objectives.
• Budgeting and forecasting; Optimal Management of CAPEX & OPEX attributed to Roaming Services.

Minimum requirements

• University degree in Electrical Engineering/Electronics or Information Technology;
• 2 years experience in GSM/ Circuit & Packet Switching. As well as knowledge of commonly used GSM protocols e.g. CAMEL, 3GPP, ISUP etc. and IREG standards.
• Practical project management skills;
• Knowledge of telecommunication systems;
• Proactive, confident, energetic and able to work under pressure with a positive attitude and good organization skills

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Monday, 11^th July 2011.

The Senior Manager - Talent Acquisition,

Safaricom Limited.

Via email to: internalapplications@safaricom.co.ke

CORPORATE ACCOUNT MANAGER- REF: COM – CAM– APRIL 2011

Reporting to the Senior Manager - Corporate Sector, the job holder will be responsible for the management of client portfolio and delivering on revenue and retention targets by building appropriate relationships and meeting client requirements by providing the right product mix.

The job holder’s key responsibilities will be:

• Developing and Implementing appropriate Customer Value Propositions for small to medium enterprises;
• Account management by ensuring incremental revenue, achievement of set sales targets and effective roll out of communication solutions developed for the Account;
• Consistent identification of communication solutions needs and opportunities for the account;
• Driving growth through acquisition of new accounts and retention of existing accounts by implementing effective retention plans;
• Managing the implementation of all promotional activities with the account;
• Developing appropriate account specific sales and trade marketing campaigns to drive adoption of new services within the account;
• Implementing required high quality level of service to the customers within the account;
• Preparing reports on statistical indicators on the performance of the account managed as required.

The ideal candidate should possess the following skills and competencies:

• Degree in a business discipline or a related field with an IT/Commercial bias from a recognized university;
• 3 years experience in managing corporate accounts in a service or FMCG environment;
• Working experience and knowledge in corporate sales with proven good relationships with corporate customers in a telecoms environment will be an added advantage;
• Ability to implement and coordinate sales initiatives geared towards acquisition of new accounts & growth of existing ones;
• Excellent working knowledge of Ms Office suite;
• Ability to problem solve and design solutions for corporate sales issues;
• Excellent communication skills with exception interpersonal and report writing skills;
• Highly innovative, creative with excellent analytical and decision making skills.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Wednesday the 4th April 2011.

Senior Manager – Talent Acquisition
Safaricom Limited
Via email to: hr@safaricom.co.ke

Mobile Core Network Engineer

Our client, a leading telecommunication mobile service provider is urgently looking for Mobile Core Network Engineer;
Job description/responsibilities:
• Provide 2nd level O&M (Hardware & Software) for GSM core network.
• MSC SERVER, MGW, SIWF, IGWB support.
• Subscriber complains handling.
• Integration support: Support testing between E/// MSC/VLR to HLR/AUC, BSC, SCP, VMS, SMS, GMLC,GPRS,e.t.c.
GPRS, etc.
• Implementation of any cutover of new services, major network changes, and checking statistics after implementation.
• Approving the work-orders prepared and checked by DT group before loading to re-evaluate the affect on the network.
• Providing technical support for integrating any new services/projects.
• Providing technical support for other departments in STC for any technical issues related to Directpoint nodes as Engineering, Performance, Quality, Billing, and Customer Care, Provisioning & Mediation.
• Providing technical support for inter-working problems with other vendors.
• Providing second line and 24-hour support for all Directpoint nodes (MSC SERVER/MGW/SIWF/IGWB) escalated from NMC surveillance & Field Engineers.
• Create GCRMS ticket & follow up, troubleshooting the problem etc.
• Following up the upgrades for all SS nodes, and performing network general tests after implementation in the pilot node.
• Periodic auditing for the network performance through statistics.
• Providing technical training for local staff.
• Making operational standards and procedures, supervised daily operations and maintenance of different node/hardware types.
• Preparation of contingency plans for special occasions, and emergency situations.
• Working with performance group for enhancing the network performance as changing SS7 routing.
• Definition of statistics files, measurement programs and demand reports on all SS nodes.
• Serve as interface to product and technical managers regarding product issues, i.e. capacity requirements, product upgrades, etc.
• Provide quick temporary solution to prevent service loss in emergency situations.
• Health check and DT audit for the new node.
Required Experience:
1. Telecommunication / Electronics or Electronics & Telecommunication Engineering Degree from recognized University or equivalent thereof.
2. Minimum 3 years experience on O&M activities in the GSM technology related networks.
3. Minimum Requirement level of courses related to GSM and E/// MSC.
4. Good knowledge of mobile telephony Traffic scenario (GSM & UMTS)
5. Extensive Knowledge of Core Network SS7 Signaling protocol (BSSAP,MAP,ISUP,CAP,CS1+,GCP,RANAP,BICC,IPBCP)
6. Extensive knowledge of Core network Signaling routing (SCCP,MTP/MTP3b/M3UA)
7. Good troubleshooting experience on MSOFTX3000/MGW/SIWF/IGWB
8. Good knowledge of exchange definition like A & B number analysis, GT analysis, Routing case etc.
9. Working level of PC software packages.
10. Strong command of the English language, Arabic language knowledge will be considered as an advantage.
11. Strong communication and interpersonal skills (team work, commitments, self motivation).
12. High creativity and innovation.
13. Effective delegation by using all available resources.
14. Organizational Awareness.
15. Able to work under high pressure.
16. Customer focus.
Educational Qualifications:

1、 Education: university degree in Telecoms
2、Language Skills: English and knowledge of Arabic will be an added advantage

Nokia Siemens Bharti Kenya 2 - Customer Service Engineer

Bharti Kenya 2 - Customer Service Engineer

Job ID #: 2693	Experience Required: 7 - 10 Years
Country: Kenya	Education Required: Technical Degree or equivalent
City: Nairobi	Relocation Provided: No
Job Field Area: Customer Service
Employment Type: Full - Time Regular / Permanent
Travel Percentage: 30

Nokia Siemens Networks' Global Services Business Unit employs 28,000 people delivering the highest quality of projects that enable our customers to enhance the efficiency of their networks. This includes the building, management and maintaining of our customer networks as well as network planning and optimization activities. Our unique and innovative global service delivery model brings together the best of global expertise and local insight from 150 countries around the world with a very high standard of service excellence.

General Purpose

Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level to service the customer. Prioritizes work based on customer impact, and brings expertise to customer site on need basis.

Main Responsibility Area

Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.

Position Description

- Provide Cross Functional lead and support for the Service readiness and for delivery of new Programs/ Projects / Product introduction.
- Support the BLs/ BUs to align, enhance and develop the Service product portfolio as per the customer needs.
- Plan and support the execution of special projects, trial execution for new and existing customers and technologies.
- Work with the NSN Logistics management team to insure efficient on time deliveries
- Insure that new feature development is in line with NSN’s North American customer requirements
- Manage factory lead times by insuring that product forecast demands are in alignment with manufacturing production
- Work with NSN project and technical managers to obtain hardware and software certifications for equipment deployment in the customer networks
- Work with project and care managers to obtain successful First Office Application (FOA) of newly released software and hardware
- Work with Service delivery Management and HR on Competence development plans and people processes
- Ensure and Support the ramp up of New Program / Project teams to meet project target agreements
- Recommend, enhance and implement New and existing tools and processes
- Enhance and /or develop existing or new project reporting standards and dashboards for better program status visibility
- Manage budgets, schedules, risks and prepare mitigation strategies for Executive management awareness.
- Provide regular progress reports for the various programs to the Leadership Team.
- Execution Performance tracking and best practice sharing

Position Requirements

10 plus years managing projects and leading people in a highly technical product environment
Bachelor's degree or equivalent
Must have experience and have demonstrated in each of the following: Project management, Services delivery management, Sales/presales, Solutioning, people management.
Must have strong understanding of financial principles and have experience in managing a profitable business.

Apply now

RIC Engineer - Bharti Kenya

RIC Engineer - Bharti Kenya

Job ID #: 3409	Experience Required: 3 - 5 Years
Country: Kenya	Education Required: Bachelors Degree or equivalent
City: Nairobi	Relocation Provided:
Job Field Area: Telecommunications
Employment Type: Full - Time Regular / Permanent
Travel Percentage: 0 Main Responsibility Area Plans and executes technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. May support areas by participating in emergency and 24/7 duty. Position Description Remote intergration of BTS/node B sites inconjuction with G-NIC centre Tasks include: - Integration of sites according to laid out procedures - Coordinate with G-NIC on Rollout activities - Ensure meeting the roll-out targets - Troubleshooting problem sites and initiating escalation process if required . - Correct and timely update of G-NIC tools. - Technical/customer acceptance testing Position Requirements 2+ years experience on NSN RAN equipment/ Networks - High level of fault analysis - Good knowledge of IP - Product knowledge (at least 3 in Primary, 1 in secondary) - Knowledge in IP networks would be an advantage Personal Attributes: - Coaching customers and colleagues - Negotiation skills, internal and external - Flexibility - Team player - NSN value Based skills To Apply click NSN