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Thursday, December 4, 2014

IBM IT - Client Technical Advisor

Job description
Provide proactive technical counsel to CIO - Chief Information Officer and key IT executives on technical strategy, direction and projects
Improve and broaden client access to IBM’s global technical and innovation expertise
Increase the value that clients derive from application of new and existing technologies and accelerate innovation
  • Bachelor's Degree
  • At least 5 years experience in Understanding Banking industry and business objectives
  • At least 5 years experience in Understanding client’s IT strategy and architectural goals
  • English: Fluent
  • At least 6 years experience in Understanding Banking industry and business objectives
  • At least 6 years experience in Understanding client’s IT strategy and architectural goals
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Human Resources Manager, P-4, Nairobi, Kenya

Vacancy No:  E-VN-2014-003156
Duty Station:  Nairobi
Country:  Kenya
Region:  ESARO
Job Level:  P-4
Position#:  00071929
Application Close:  18-Dec-14
Contract Type:  Long-term Staff (FT)

Purpose of the Position
Under the supervision of Chief of Operations, the incumbent of this post will manage all human resource activities including the common services of ESARO and the supervision of human resources staff in the country office of Nairobi, Kenya in accordance with the HR strategy and work plan, aligned with the Country Programme Management Plan, as well as the goals and strategic needs of the organization.

Key Expected Results
1. Recruitment, Selection and Placement

- Support, implement and administer the effective and timely recruitment processes in the hiring, developing and retaining the best talents available to support the strategic human recourses needs of the office and the organization.

- Support the office's human resources needs for national professional officers, general service, and temporary employees by implementing proper and expedient recruitment procedures. Ensure organizational human resources targets are met while ensuring the recruitment and retention of staff of the highest calibre. Promote equity, transparency, and consistency in the selection and placement of staff.

- Work to establish a targeted approach to recruit specialized talent, with particular focus on Mid-Term Strategic Plan (MTSP) areas, to fill posts requiring specialized expertise, at the global, regional, or local level. Establish and implement results-oriented action plans and sound budgets to coordinate targeted recruitment efforts with identified need at UNICEF in the short-term, intermediate-term, and long-term. Monitor and evaluate the measurable results of targeted recruiting efforts and its impact on UNICEF human resources.

2. Policy Implementation and HR Administration

- Establish and maintain equity, transparency and consistency in the interpretation, determination, implementation and administration of HR policies, procedures and guidelines on all HR related matters applicable to the staff members.

- Ensure timely, equitable, transparent and systematic administration of all HR benefits, entitlements, contracts renewal and termination, performance management, promotions and other HR activities.

- Identify opportunities for the country office to support UNICEF's global HR priorities, campaigns and partnerships; and lead, advise and recommend new initiatives to adopt in the office. In close coordination with the regional office and DHR, implement and administer the equitable, transparent and efficient GS job classification system in compliance with the established job classification policy, guidelines, procedures and related requirements.

3. Capacity Building and Career Development

- Support and contribute to career development and capacity building among country HR staff, other colleagues and other relevant partners; ensure opportunities are regularly identified and addressed as appropriate.

- In coordination with the relevant partners, the Regional HR Development Committee and DHR, implement timely and effective staff learning and development programmes and briefing on career management to all staff in the office in order to strengthen their capacity building and advance career development planning.

- Support and utilize a database on staff development activities and training contracts and take follow-up actions for processing of external collaborator contracts and implementation of planned training activities.

4. Strategic HR Planning and Management

- Provide ongoing strategy guidance, interpretation and technical support to management of the country offices in the area of HR management. Provide accurate and sound technical analysis and timely support to the management and planning process in the office as it relates to budget planning, staffing, organization design, change management and other HR strategy planning and development deliberations.

- Liaise with the HQ Divisions to support and contribute to corporate HR strategy formulation and local implementation; advise on the applicability of new strategy and guidelines to country office HR plans and activities. Provide feedback and make recommendations from a field perspective on the establishment and improvement of systems and internal controls, planning and change management and resolution of HR issues and problems.

- Participate in and support Country Programme Strategy Review and Regional Management Team Meetings to identify new trends, priorities and requirements. Participate in Global workshops and meetings for the strategic planning of Operations, Human Resources, Information Technology, Supply.

5. Management Excellence in the Office

- Promote management excellence in the office by ensuring accountability in all areas of HR and by demonstrating a high level of skills in the management of staff resources including staff selection based on merit and the needs of the organization, staff aspiration and counselling, systematic and equitable performance management, and staff development and learning activities.

- Effectively manage the human and financial resources (budget planning, management and monitoring) of the office and ensure both are optimally utilized.

- Monitor compliance with all systems and procedures and ensure management integrity and accountability with high quality standards in all activities in HR; ensure the implementation of agreed audit recommendations; advise on corrective measures to be taken and establish relevant internal controls.

6. Staff and Management Relationship Management

- Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the issues. Provide administrative support to the staff/management bodies in the capacity of HR focal point in the office.

7. Inter-agency Cooperation, Networking and Partnerships

- Ensure active coordination of HR initiatives with other agencies. Maintain effective and steady communication or working relations with UN agencies to seek harmonization as well as new ways to enhance effective HR management and development in UNICEF. Support common strategies and approaches for enhancement of the HR reform within the Common System.

- Co-ordinate HR activities with UNICEF offices in the region and other UN agencies and cooperate with partners in the locality, including Government and NGOs. Identify and explore the best-practices in HR area. Participate in the inter-agency coordination, conferences and other forums to improve HR planning, implementation, staff learning and development, recruitment, etc.

8. Emergency and Staff Security

- In coordination with management and staff, plan and ensure effective emergency preparedness and rapid responses in case of emergency. Properly and promptly investigate and respond to emergencies affecting staff, including immediate actions, and if necessary, coordination with UN agencies and other parties concerned, in accordance with the UN and UNICEF emergency and security policy and guidelines.

Qualifications of Successful Candidate
- An advanced university degree (Master's) in Human Resources, Business Administration, International Relations, Social Sciences, Psychology or a directly-related technical field(s) is required.

- A minimum of eight (8) years of relevant experience, at the national and international levels, in HR Management and Staff Development is required.

- Previous hands on experience in a supervisory/managerial capacity is required.

- Work experience in emergency duty station is an asset.

- Fluency in English (written and verbal) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian and Spanish) is considered an asset.

Competencies of Successful Candidate
- Communicates effectively to varied audiences, including during formal public speaking.
- Consistently achieves high-level results, managing and delivering projects on-time and on-budget.
- Creates and encourages a climate of team-working and collaboration in a multi-cultural environment.
- Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
- Sets clearly defined objectives and plans activities for self, own team or department.
- Demonstrates, applies and shares expert technical knowledge across the organization.
- Translates strategic direction into plans and objectives.
- Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Apply here


Location :Nairobi, KENYA
Application Deadline :03-Dec-14
Type of Contract :FTA Local
Post Level :GS-7
Languages Required :English  
Duration of Initial Contract :One Year
Expected Duration of Assignment :One Year (with possibility of extension)

The situation in Somalia remains fragile with continued political instability, climatic variability, and lack of basic social services. OCHA’s role is to coordinate effective and principled inter-agency humanitarian response and ensure that relief assistance reaches the people who need it in a timely manner. In line with OCHA’s global mission, OCHA Somalia continues to:
  • Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access;
  • Support the government efforts and humanitarian organizations in relocation of internally displaced and return;
  • Coordinate the implementation of humanitarian response in Somalia with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the cluster approach;
  • Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.
Under the supervision of Head of Humanitarian Financing/ Information Management Unit, the systems developer will analyze systems requirements, code and generate programs and tools for data processing. He/she will also update software changes, implement/customize in-house software upgrades and develop new programs and tools to automate internal office processes including OCHA funding mechanisms. He/she will also reviews software specifications, test program applications and create end user or technical documentation.
In addition, the software developer will promote a client-oriented approach in the development and implementation of all applications and will provide end-user training and daily technical support to custom applications and users of the systems.

Duties and Responsibilities
Summary of key functions:
  • Develop and implement software systems and applications in line with user requirements to achieve organizational objectives;
  • Document detailed system and other functional specifications and user documentation for major systems;
  • Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques;
  • Researches, analyzes and evaluates new technologies and makes recommendations for their deployment;
  • Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing;
  • Provide backup ICT helpdesk support and web management support (on the OCHA and Humanitarian Response web platforms), in the absence of the ICT/IM Officers or when delegated by his/her supervisor.
Develops and implements software systems and applications in line with user requirements to achieve organizational objectives. Focusing on achievement of the following results:
  • Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment;
  • Develop computer programs, integration of interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues;
  • Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues;
  • Developing use case scenarios for testing the product  and source code library management.
Provide backup ICT helpdesk support and web management support (on the UNOCHA and Humanitarian Response web platforms) in the absence of the ICT/IM officers or when delegated by his/her supervisor:
  • Provide helpdesk support and training to staff on office automation applications (Lotus Notes, MS Office, WAN applications and mobile user clients);
  • Assist in performing systems administration functions for Domino, network Operating systems whenever needed;
  • Install and administer the office ICT applications and data telecommunication facilities. This involves administering data security for end user access to such network and/or facilities and troubleshooting ad-hoc hardware or software problems experienced on the network or facilities;
  • Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency (e.g. office management systems, donor profile software, knowledge management systems);
  • Content Management and technical maintenance of the CO websites and Intranet;
  • Provision of technical advice on web management to partners as required.
Develops detailed system and other functional specifications and user documentation for major systems. focusing on the achievement of the following results:
  • Use their knowledge of the system-development cycle to analyze current systems and create, test, implement, maintain and document applications;
  • Defines system requirements documents based on user interviews and liaison sessions and the project architecture:
  • Analyzes software specifications for completeness and compatibility with operating system capabilities;
  • Documenting user specification “change of scope” as well as documenting application versions.
Administer, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems. Researches, analyzes and evaluates new technologies and makes recommendations for their deployment focusing on the achievement of the following results:
  • Providing Second Tier support to developed applications and users- troubleshoots and fixing software bugs;
  • Ensuring application data is reliably backed-up in line with the OCHA Somalia corporate backup & recovery policy;
  • Revises, enhances, updates and installs software components to optimize;
  • Participate in office automation projects, review and recommend business improvement processes;
  • Training system users and writing software user and technical administration manuals;
  • Synthesis of lessons learned and best practices in software development in humanitarian.
Researches, analyzes and evaluates new technologies and makes recommendations for their deployment:
  • Participate in office automation projects, review and recommend business improvement processes;
  • Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision;
  • Participation in the organization of training for the CO staff on in-house applications;
  • Synthesis of lessons learned and best practices in software development in humanitarian context.
Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing:
  • Ensures that all software developed is bug-free, meets requirements and/or expectations, and is maintainable;
  • All validation rules and Information management standards are incorporated in systems.
Impact of Results
The key results have an impact on the overall efficiency of the Country Office including improved business results and client services. Forward-looking ICT management has an impact on the organization of office management, knowledge sharing, and information provision.

Functional Competencies:         
Building Strategic Partnerships
  • Analyzes general information and selects materials in support of partnership building initiatives.
Promoting Organizational Learning and Knowledge Sharing
  • Researches best practices and poses new, more effective ways of doing things;
  • Documents innovative strategies and new approaches.
Job Knowledge/Technical Expertise
  • Understands the main processes and methods of work regarding to the position;
  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
  • Identifies new and better approaches to work processes and incorporates same in own work;
  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
  • Demonstrates good knowledge of information technology and applies it in work assignments.
Promoting Organizational Change and Development
  • Demonstrates ability to identify problems and proposes solutions.
Design and Implementation of Management Systems
  • Uses information/databases/other management systems.
Client Orientation
  • Reports to internal and external clients in a timely and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
  • Responds to client needs promptly.
Promoting Accountability and Results-Based Management
  • Gathers and disseminates information on best practice in accountability and results-based management systems.
Core Competencies:
  • Demonstrating/safeguarding ethics and integrity;
  • Demonstrate corporate knowledge and sound judgment;
  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Facilitating and encouraging open communication in the team, communicating effectively;
  • Creating synergies through self-control;
  • Managing conflict;
  • Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member;
  • Informed and transparent decision making.

Required Skills and Experience
  • Secondary education with specialized certification in information systems, computer science or related field;
  • First University Degree in related field is desirable but not a requirement.
  • 7 years of relevant experience  in software design, object-oriented design and implementation techniques; thorough understanding of design patterns and their application in software development;
  • Proven experience in designing web-based applications using ASP, ASP.NET, VB.NET;
  • Client side coding: Mastery of cascading Style Sheets (CSS), XHTL, DHTML, Java scripts (Ajax & Jquery), HTML templates;
  • Proven experience in design and implementation of web applications in open source technologies and specifically PHP/MYSQL/PostgreSQL;
  • System integration with MS office applications templates;
  • Proficient with Database; MYSQL, MSSQL, MS Access databases;
  • Knowledge of W3C standards such as XHTML, accessibility standards, content sharing standards such as RSS/RDF and Open Archives Initiative;
  • Proficiency in the use of web protocols including HTTP, HTTPS, WSFTP, SSL, SOCS and FTP;
  • Experience with Apache web servers, Internet Information Server (IIS);
  • Experience with Macromedia Dreamweaver, Notepad++, Macromedia Fireworks, visual studio, Adobe Photoshop and front page, C SS-P, C SS 2.0 and ColdFusion;
  • Previous experience in projects involving humanitarian funding systems  will be an asset.
 Language Requirements:           

  • Fluency in oral and written English is essential.

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