Job Description ARINC Managed Services (AMS) is a leading provider of IT Maintenance Services. At ARINC, it’s our people who make the difference and are the backbone of our technologies. Advance your future. If you want to grow personally and professionally, we invite you to explore ARINC. We are presently seeking an Information Systems Specialist I for our Nairobi, Kenya location
- Attending Level 1 incidents reported by customer - Troubleshooting and maintenance support on equipment like PCs, Printers (Thermal, Dot-matrix, Laser), 2D and 3D barcode scanners and associated network - Performing OEM recommended Preventive Maintenance on equipment installed at client site - Asset management. Testing and repairing the equipment if needed replacing the faulty equipment with a spare equipment - RMA process with OEM to get equipment repair - Assisting Senior Technician for installation and planned activities - The Information Systems Specialist I will perform shift work in a 24x7x365 environment - Candidate must have the willingness and ability to work under rotating shift system.
Qualifications • Minimum of 1 year experience working directly in a customer service environment - High School Degree required. - Experience supporting various hardware and peripheral components in an on-site environment - Experience working directly in a customer service environment. - Excellent interpersonal skills are essential
CUSTOMER BUSINESS DEVELOPMENT/SALES (CBD) Internship Customer Business Development is responsible for delivering success for PG in the marketplace. We work with our retail and distributor partners to build their business with PG brands. We believe that if they are successful, then PG will be successful too. As a Customer Business Development (CBD) intern you will be given responsibility for maintaining PG's business with one of our key customers. This may be a major retail chain or a distributor. All roles require you to take immediate ownership for this business and you may interact and collaborate other people within and outside PG. To enable PG's brands to succeed in the market place you will need to identify how they can help build customers' business, convince the customer that these proposals are right for their business and then bring them to life in the market. You will have access to all PG's resources to support you in making thishappen. Qualifications
A successful candidate is one who has completed the entire PG Selection process.